Descrizione offerta

E-Team Informatica India (P) Ltd - Ground Floor, Periyar Building, Technopark, Trivandrum , 695581.

E-Team Informatica India (P) Ltd is a subsidiary of Gruppo Zenit an Italian company with an industry presence of 25 years and experience in providing Software Solutions and IT Services. Our major clients are from Europe. E-Team Informatica India Pvt Ltd. works side by side with our clients making a real impact through digital and infrastructure transformation. We provide help in design and development of web and mobile applications, ERP management systems and infrastructure management guaranteeing not only the setting up of the project, but also providing ongoing assistance, till the entire life cycle of the application along with corrective and evolutionary maintenance services. We accompany our customers in the Digital Transformation path, guaranteeing the necessary support and skills, offering concrete solutions for growth, through technological innovation.

Job Description

• Managing incidents as per ITIL incident management process.
• Assist in the development design and implementation of technical support systems.
• Skilled in installation and troubleshooting problems encountered on OS (Linux/Windows) and Middleware and application level (Apache Web Server, IIS, Apache Tomcat, Nginx, Postfix, Load balancing, reverse proxy etc.) by giving apt solutions.
• Working knowledge Virtual Hypervisor management (Xen/Oracle VM, KVM or VMware).
• Basic knowledge of public cloud management like AWS, Azure etc.
• Patch management, deployment, and server upgradation (Linux/Windows).
• Basic understanding of network protocols (Linux/Windows).
• Knowledge in both Linux (Bash, Perl, and/or Python) and Windows (PowerShell, batch, and/or VBScript).
• May have to provide services in a 24*7 environment to supervise over the troubleshooting problems encountered at any instance of the day.
• Work and monitor the local backup and recovery process on daily basis.
• Assist in the developing standards, guidelines procedures for network support.
• Documenting incident management procedures.

Experience

• 1 – 4 Year.

Qualification

• Bachelors' degree preferably in Computer Science.

Preferred Skills

• Good written/verbal and interpersonal skills.
• Willingness to work in 24 x 7 rotational shifts.
• Good knowledge on operating systems (Linux and Windows).
• Good knowledge of monitoring tools.
• Proven ability to fix moderate to complex issues related to hardware and software.
• Basic knowledge of public cloud management like AWS, Azure etc.
• Working knowledge on Ticketing Tools (OTRS/JIRA).
• Efficient Team player.
• Preference for immediate joiners.

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